The Northern Health and Social Care Trust (NHSCT) and Edgeneering (EDGE) recently collaborated to present an electronic poster at the 1st North American Conference on Integrated Care 2021, which was held online between 4 – 7 October. The conference theme was ‘Co-designing for health and wellbeing with individuals and communities’, and brought together leaders, researchers, clinicians, managers, citizens, patients and caregivers from around the world who are engaged in the design and delivery of integrated health and social care.

The poster described activities that had been undertaken in Pilot Theme 3 as part of Phase 2 of the SHAPES Pan-European Pilot Campaign, wherein target users provided feedback on the design of a patient-facing app for optimising their use of medicines. The app is a targeted combination of the eCare app (EDGE) and the eHealthpass app (GNOMON). Participants in the study were presented with design mock-ups and feedback on the app’s visual appearance was sought via interview. By involving users from an early stage, it was possible to identify specific adaptations deemed relevant to improve the app’s usability and the users’ acceptance for new technologies.